Return & Refund Policy
Last Updated: [You may insert date]
Thank you for purchasing from OnlineTuitionClass.com. Please read our Return & Refund Policy carefully before making any purchase.
1. Tutoring Services
All tutoring services provided on OnlineTuitionClass.com are non-refundable and non-returnable.
Once a tutoring session, package, or subscription has been purchased and confirmed:
-
No refunds will be issued
-
No cancellations or returns are allowed
-
No transfers of sessions to another student are permitted unless explicitly stated
This policy applies regardless of:
-
Missed classes
-
Schedule conflicts
-
Change of mind after purchase
2. Digital Products (E-books, Notes, Study Materials)
All digital products sold on OnlineTuitionClass.com, including but not limited to:
-
E-books
-
PDF notes
-
Digital study materials
are non-refundable and non-returnable.
Due to the nature of digital content:
-
Once access is granted or the file is downloaded, the purchase is considered final
-
We do not offer refunds, exchanges, or cancellations for digital products
3. Technical Issues
If you experience technical difficulties accessing a purchased digital product (e.g. broken download link or file error), please contact us.
We will assist by:
-
Re-sending the file, or
-
Restoring access where applicable
Technical support does not qualify for a refund.
4. Exceptions
Refunds will only be considered if required by applicable law.
Any such cases will be reviewed on a case-by-case basis at our sole discretion.
5. Contact Us
If you have questions regarding this policy, please contact us at:
📧 Email: yawkeanhuat@onlinetuitionclass.com
🌐 Website: www.onlinetuitionclass.com
